HOW WE USE YOUR DATA.

When you book to visit us online , we will use your personal information to confirm your booking . The details we collect from you will include your name , address , payment and other contact details including your email address.

To complete your booking we share your personal information with our subcontractors who are involved in the booking process, such as payment providers, as well accredit reference agencies who we use to assess fraud

We need to process your information in this way to enter into and to perform the booking contract for the visit that you have booked.

Subject to your chosen preferences we will also consider this as expressing an interest in our deer park , please also read the relevant section below.

When you phone us , we may also handle your personal information (your name, contact details and any other details you provide us with during the call) in order to provide the customer services you have asked us to.This could be when you ask us if a particular Safari is available or to explain how our safaris work.

We rely on your consent to handle your personal information this way,If you do not provide us with the personal information we request from you for customer services purposes we may not be able to answer fully your queries.

When you call us , we may record your call in order to assist in quality monitoring staff , investigate and resolve a complaint, or for the detection, investigation and prevention of crime (Including Fraud ) we do not record any payment details that you may give over the telephone.

Recording of calls maybe necessary to protect the interests of you , our staff or both.We rely on our legitimate interest in order to do this, although you may request at any time that your call is not recorded by informing the operative that speaks with you.

If you have opted in via the website or over the telephone to receive marketing communications from us , we will handle your personal information (for example your name , email address , postal address and telephone number) to provide you with marketing in line with any preferences you have told us about.

When we send you marketing emails , we rely on your consent to contact you for marketing purposes.Every email we send to you for marketing purposes will also contain instructions on how to unsubscribe from receiving them.

When we send you marketing material  in the post, we rely on our legitimate interest to let you know about our latest offers.

You are under no obligation to provide us with your personal data for marketing purposes.

You can tell us at any time that you do not want your personal information to be processed in this way by contacting us at tickets@greatwedlockfarmanddeerpark.co.uk 

WHAT DATA WE COLLECT AND HOW WE USE IT

IF YOU CONTACT US VIA OUR WEBSITE YOU WILL NEED TO PROVIDE YOUR NAME AND EMAIL ADDRESS IN ORDER FOR US TO RESPOND TO YOUR QUERY.

If you book or contact us via our website you may opt-in to saving your name, email address and website in cookies.These are for your convenience so that you do not have to fill in your details again when you leave another comment.These cookies will last for one year.

When you visit our site we will automatically collect the following information:

Technical information , including the internet protocol(IP)

address used to connect your computer to the internet , your login information, browser type and version, time zone settings, browser plug-in types and versions, screen resolutions , operating system and platform .